Quality First Branding Agency Branded Products. Big Impact.
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About Quality First

The Louisville shop that puts quality first.

For 25+ years, teams nationwide have trusted us with their logos — campus bookstores, hospital systems, seasoning empires. Locally owned, based on Brownsboro Road in Louisville, and we still answer the phone ourselves.

University of Kentucky branded jackets designed and decorated by Quality First
Scott Hendrickson, founder and president of Quality First Branding Agency 25+years leading
Quality First
Meet the Innovator

The vision behind Quality First.

Scott Hendrickson founded Quality First more than 25 years ago on a contrarian idea: branded merchandise should be treated like a craft, not a commodity. While much of the industry raced to the bottom on price, Scott bet on quality, service, and relationships — and built one of the most trusted branding partners in the business doing it.

A University of Kentucky alum — and a two-time member of UK's national-championship cheerleading squad — Scott has always led with energy and a team-first mindset. He grew Quality First into a full, hybrid branding agency: brand and event marketing, corporate programs, and brand consulting alongside the screen printing, embroidery, and promotional work, so a client can hand an entire program to one partner.

He has spent decades pushing the shop forward — adopting new decoration techniques, building managed company-store programs, and bringing hundreds of thousands of products online so clients can source anything in one place. The tools keep changing; the promise never does.

Put quality first, treat every client like a neighbor, and never stop improving how you do it.
Scott Hendrickson Founder & President, Quality First Connect on LinkedIn
University of Louisville students in Cardinals spirit wear decorated by Quality First Screen-printed team spirit gear made in Louisville Branded drinkware decorated by Quality First
25+years in
Louisville
Our Story

Built in Louisville, grown by word of mouth.

Scott Hendrickson founded Quality First–Gameday Fan Attic in the 2000s, opening two locations in Lexington and Louisville on a simple promise: put quality first and treat every client like a neighbor. One handshake and one great order at a time, the business grew — earning the trust of universities, hospital systems, food brands, and organizations across the country.

Today we're a full-service branding partner. Design, sourcing, embroidery, screen printing, delivery, and painless reorders — we handle the details so your team can do its job while your brand shows up sharp everywhere it matters.

  • Locally owned with a Louisville office — a real partner who answers the phone.
  • End-to-end service — design, sourcing, decoration, delivery & reorders under one roof.
  • Trusted by the best — UK, UofL, Dan-O's, KCC Companies, Churchill Downs, Mossy Oak & Norton Healthcare.

Proudly partnered with

University of Kentucky University of Louisville Dan-O's Seasoning Norton Healthcare UK HealthCare Thornton's Speed Art Museum BMW Kentucky Branded
What We Stand For

Values that show up in every order.

Premium branded products. Personalized service. Powerful results. Here's what that means in practice.

Local & Personal

We answer the phone. You get a real partner who knows your brand by name — not a ticket number in a queue.

Quality, First

We're named for a reason — premium products and decoration, including free proofs with your order so your order ships correct and on time.

On Time, Every Time

Deadlines are sacred. Game days, grand openings, and big events don't wait — so we make sure your order doesn't either.

Truly Full-Service

Design, sourcing, fulfillment, reorders, and company stores — everything you need to run your brand, handled in one place.

How We Work

25+ years of getting it right.

A few milestones from a long history of branding work.

2000s

Founded in Lexington & Louisville

Quality First–Gameday Fan Attic opens its two locations with a focus on premium decoration and personal service for local & regional businesses.

2005

Wholesale collegiate licensee

We become a licensed source for regional universities & teams. Word spreads across campuses and athletic programs as we grow into a go-to for spirit wear and team gear.

2015

Added regional corporate programs & company stores

We launch managed company stores, onboarding kits, and reorder programs to support growing corporate clients.

Today

Trusted by UK, UofL, Dan-O's, KCC Companies, Churchill Downs & Norton Healthcare

From universities and sports brands to healthcare systems and beloved food brands, great organizations put their logo in our hands.

25+
Years in business
2,500+
Orders delivered
100%
Locally owned
5.0★
Average client rating
Let's Get Started

Let's build your
brand together.

Tell us about your company, your team, your event, or your next big idea. We'll bring the products, the proofs, and 25+ years of know-how to make it look incredible.

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